Refund policy
Refund & Warranty Policy
At Exped Offroad, we stand by the quality of our products and want you to be confident in your purchase. Please review our refund and warranty terms below.
Returns & Refunds
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You may return eligible items within 30 days of delivery for a refund or exchange.
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Returned items must be unused, in original packaging, and in resalable condition.
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Change of mind returns are not accepted.
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Refunds will be processed once the item is received and inspected by our team.
Warranty
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All Exped Offroad products come with a 2-year warranty covering manufacturing defects.
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This warranty does not cover:
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Damage caused by incorrect installation or improper use
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Normal wear and tear
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Accidental or cosmetic damage
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If your item is eligible for warranty repair or replacement, please contact us with your proof of purchase and detailed photos of the issue.
How to Start a Return or Warranty Claim
To lodge a return or warranty claim, please contact our support team at sales@expedoffroad.com with your order number and a brief description of the issue. Our team will guide you through the next steps.